Shipping Policy

Order Processing

• Orders are typically processed within 1–4 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During peak seasons, special promotions, or unforeseen circumstances, processing times may be slightly extended.

Shipping & Delivery

• We currently ship across Tamil Nadu.

• Delivery timelines generally range between 2–4 business days, depending on the destination and courier service availability.

• Delivery times may vary for remote or rural locations.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Free shipping may be offered on selected orders, promotions, or minimum purchase values as announced from time to time.

Order Tracking

• Once your order has been shipped, you will receive a confirmation message/email containing shipment and tracking details.

• Customers can track their orders using the tracking link provided by the courier partner.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Weather conditions

• Natural disasters

• Public holidays

• Transport disruptions

• Courier service issues

• Other circumstances beyond our control

Aathithya Herbal shall not be held liable for delays caused by such factors.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

If an incorrect address, phone number, or other delivery information is provided, resulting in delivery failure or additional charges, Aathithya Herbal shall not be responsible for the delay or loss.

Damaged or Missing Packages

If you receive a damaged package or if any product is missing, please contact us within 24 hours of delivery with:

• Order Number

• Photographs of the package and product (if damaged)

• Details of the issue

We will review the matter and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact:

Aathithya Herbal
Email: aathithyaherbalsoffice@gmail.com
Phone: +91 95855 15051

We appreciate your trust and thank you for choosing Aathithya Herbal for your wellness journey.